Erica Abt

Erica Abt is an experienced sales and account management professional who grows her client relationships through high-touch service and prescriptive selling techniques. She has worked with hundreds of C-Level executives from midsized companies in North America and sold best practice solutions, with application across a variety of industries.

Erica oversaw a 15-person account management team with retention and upsell targets, carrying a $10.8m annual revenue goal and business that was growing 130% year over year. As an individual contributor, Erica served and renewed contracts with CHROs at midsized companies and consistently delivered 110%+ of her $1.7m annual revenue goals. She sold additional products and services to her customers during this time, increasing wallet share by 10%+ each year.

Erica’s consulting experience spans a variety of focus areas, including go-to-market strategy, client retention practices, and CRM business process design. Most recently, Erica managed the deployment of a global sales training program to over 500 sales professionals in over 20 countries, focused on strategic Business and Account planning skills. With a successful track record as a quota bearer, sales manager, and project manager, Erica brings strong practical experience to help Symmetrics Group’s customers achieve their sales goals.

Focus Areas:

  • Global Sales Program Management
  • Client Service and Retention Strategy
  • Increasing Customer Spend via Up-Sell Techniques
  • Sales and Account Management Coaching and Training
  • CRM Process Design
  • Integrated Marketing Planning

Read what Erica has to say here.

Erica Abt

“The difference between a successful person and others is not a lack of strength, not a lack of knowledge, but rather a lack of will.”

-Vince Lombardi